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Being equipped with BAD Series Brakes means that you are now safer then all other Vintage VW owners. Looking sexy is one thing, being around to see tomorrow, that is what matters.
BAD Series Brakes can be found at Airkewld
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It’s funny, I remember back in 2002 when I just sold my truck customizing business and was thinking of what to do next.
I was working out of my home, a two car garage in Riverside California. Getting a flex fit hat and a Dickies shirt embroidered was a huge accomplishment. Buying CB performance brake kits only to have them cross drilled and powder coated and reselling them. Those were the good ole days.
A lot has changed since then. The business, it has been eating it’s vegetables. It gets healthier and healthier by the week. We are now in a 4000 square foot building, we have a staff now that cares about the business just as much as I do. We have work shirts, the guys use a time clock app on the iPad to make sure that we are all legit, if you take a step back……wow! Each and every day, the business improves it’s functionality and form.
Now, in year 10, things are changing for the better……again. Infrastructure is the key to growth. Delegation, responsibility and leadership are the things we talk about around the shop. Yes, we still talk about Volkswagen, but if we want to be the best aftermarket VW business in the industry, we need to think like a big fish.
With the business growing at the pace that it is currently going, we need to implement changes now. A new easy website is being built as we speak. Much easier to search, read and to make purchases painless. A new price guide has been built, brochures are in process, catalogs are in process, franchises in 3 separate countries are in the process. Yes, it is much bigger than I imagined. And I love it.
Today was another big step in the businesses growth. We upgraded our internet to Verizon 4g and installed a VoIP phone system at the HQ. This is huge for us. Being that we are only a staff of 3 currently as of this post, phone calls, emails and walk in are at an all time high. Trying to delegate time has become a struggle to get information to our preferred clients. With our new phone system from RingCentral, we are able to divert phone calls to various departments. Clients looking for order updates or tracking numbers can leave a message and expect a phone call or email back with in 24 hours. Need a catalog, leave your address in our Catalog dept mail box. Need to place an order, talk to one of our sales team etc. This in turn alleviates a huge pressure on our CEO’s shoulders.
It’s time to take over the world. Each step get’s us closer to achieving our goal. What’s next for us? Follow us to find out.